It's been almost a week since I wrote them.
No reply to date. It is not a good sign for a broker.
Can someone explain to me why Octafx doesn't like e-mails ?
Re: Octafx don't have customer service
2hi, jimmy, why forex station removed octafx as a Broker of choice?
To be consistently profitable is to pick the right strategy for what price is doing, not what we think price will do.
Re: Octafx don't have customer service
3Hey Preethi,PREETHI wrote: Sun Jun 07, 2020 6:34 pm hi, jimmy, why forex station removed octafx as a Broker of choice?
For the past 6 months we've endorsed OctaFX as a good broker to use! But many of our members are unable to use them due to location restrictions so we are now working with FBS as a preferred broker due to their sheer reputation, services and the are able to offer trading to more countries.
If you haven't traded with them before, please check them out. They're currently offering $100 to trade. If you want to see what they are about (and also support a broker that supports Forex-station's growth) please click here!
A separate thread will be made with more info soon!
Re: Octafx don't have customer service
4I Think FBS Trading cost [ in terms of commission on depositing local currency to trading account currency, spread , etc ] is more when compare to octafx. octafx offers zero commision on depositing local currency and withdrawal through local bank transfer.Jimmy wrote: Thu Jun 11, 2020 9:01 pm
Hey Preethi,
For the past 6 months we've endorsed OctaFX as a good broker to use! But many of our members are unable to use them due to location restrictions so we are now working with FBS as a preferred broker due to their sheer reputation, services and the are able to offer trading to more countries.
If you haven't traded with them before, please check them out. They're currently offering $100 to trade. If you want to see what they are about (and also support a broker that supports Forex-station's growth) please click here!
A separate thread will be made with more info soon!
To be consistently profitable is to pick the right strategy for what price is doing, not what we think price will do.
Re: Octafx don't have customer service
5Thanks for the feedback Preethi. Have you traded with them live or demo yet?PREETHI wrote: Sun Jun 21, 2020 1:42 am
I Think FBS Trading cost [ in terms of commission on depositing local currency to trading account currency, spread , etc ] is more when compare to octafx. octafx offers zero commision on depositing local currency and withdrawal through l ocal bank transfer.
Re: Octafx don't have customer service
6I opened a live account with FBS two days back after you recommended.During the transfer of funds through local banks ,they charge more commision compared to Octafx so I stopped the transfer of funds.Jimmy wrote: Sun Jun 21, 2020 1:53 am
Thanks for the feedback Preethi. Have you traded with them live or demo yet?
To be consistently profitable is to pick the right strategy for what price is doing, not what we think price will do.
Re: Octafx don't have customer service
8Slow customer service is the worst...especially when it comes to withdrawal issues and other urgent matters. Does OctaFX have LiveChat?
Re: Octafx don't have customer service
9I couldn't imagine putting my money somewhere with no customer service.... Reddest of flags.