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Hi Chief Cagliostro, after several attempts to check, I have a problem too with normal candles and the price line. Would you check that? thank you

asgariHoo wrote: Tue Jul 08, 2025 3:26 pm Hi Chief Cagliostro, after several attempts to check, I have a problem too with normal candles and the price line. Would you check that? thank you
Screenshot 2025-07-08 085458.png

I see you added an EA and changed the template. Perhaps there are some intereferences with indicators, on this side zero issues. I think you can agree that I can support only when people do not change the template and use it as is.

Cagliostro wrote: Tue Jul 08, 2025 3:53 pm I see you added an EA and changed the template. Perhaps there are some intereferences with indicators, on this side zero issues. I think you can agree that I can support only when people do not change the template and use it as is.

Sure, if I have code, maybe I could fix that, but the rules must be followed. I think the problem is with the Alkemix indicator with the hidden candle chart. This EA with Xard chart or Heikenashi of your chart doesn't have a problem. Thank you.

asgariHoo wrote: Tue Jul 08, 2025 5:05 pm Sure, if I have code, maybe I could fix that, but the rules must be followed. I think the problem is with the Alkemix indicator with the hidden candle chart. This EA with Xard chart or Heikenashi of your chart doesn't have a problem. Thank you.

The indicator works perfectly with my personal EA, together with other complex stuff. I will give another look when I have time to check its isolation and instanced logic. The rule is simple, if 100 people have no issues and 1 person has an issue, the issue is related to that person environment.

asgariHoo wrote: Tue Jul 08, 2025 3:26 pm Hi Chief Cagliostro, after several attempts to check, I have a problem too with normal candles and the price line. Would you check that? thank you
Screenshot 2025-07-08 085458.png

Hello I also have this issue but I think it's broker related, it only happens for me during news, and with both Xard & Alkemix, I asked my broker about it and they say there is no issue on their end.

I checked from mobile and data is fine, I've tried clearing logs and restarting terminal a few times and it has work, but maybe it's a coincidence with the news already have run its course. It's a strange problem for sure.. I've had my laptop and pc running side by side to compare and sometimes it will only effect my laptop terminal, not my pc terminal.

This is all the information I have sorry.

WN25 wrote: Tue Jul 08, 2025 5:48 pm Hello I also have this issue but I think it's broker related, it only happens for me during news, and with both Xard & Alkemix, I asked my broker about it and they say there is no issue on their end.

I checked from mobile and data is fine, I've tried clearing logs and restarting terminal a few times and it has work, but maybe it's a coincidence with the news already have run its course. It's a strange problem for sure.. I've had my laptop and pc running side by side to compare and sometimes it will only effect my laptop terminal, not my pc terminal.

This is all the information I have sorry.

Spike in data, like news can increase chances of client freezes. I run usually 10 instances of the template on 1 single MT5 client and never faced issues.
Did you change the template adding stuff?

PS: if indicators/ EAs are not optimized artefacts and glitches are normal.

Cagliostro wrote: Tue Jul 08, 2025 6:39 pm Spike in data, like news can increase chances of client freezes. I run usually 10 instances of the template on 1 single MT5 client and never faced issues.
Did you change the template adding stuff?

PS: if indicators/ EAs are not optimized artefacts and glitches are normal.

Yes I have on my PC and it does not lag as much as my Laptop when this happens, I'm thinking it may just be a combination of broker data, and user set up. It's not a real issue for me as I just reset it a few times and clear logs and it works!

Once I'm able to get a real broker that is regulated I don't believe I'll have this issue.

WN25 wrote: Wed Jul 09, 2025 4:57 am Yes I have on my PC and it does not lag as much as my Laptop when this happens, I'm thinking it may just be a combination of broker data, and user set up. It's not a real issue for me as I just reset it a few times and clear logs and it works!

Once I'm able to get a real broker that is regulated I don't believe I'll have this issue.

Most likely. In any case let me check the code and see if I can optimize it more.

Cagliostro wrote: Wed Jul 09, 2025 6:54 am Most likely. In any case let me check the code and see if I can optimize it more.

Dear C,
I've encountered this situation before, and I suspect it might be caused by the oversized square and arrow icons. Later, when I switched back to Saturn V1, this issue disappeared. After all, everyone's computer configuration is different, so I kindly request you to make these icons smaller in the new Alkemix indicator. Additionally, I hope you can also display the 30-minute AVWAP line in the 5-minute chart, since it's a 30-5m trend route. This would make it easier to find confirming positions in the same direction on the 5-minute chart.
best wishes!