Nearly 2000 Robinhood accounts hacked

1
Nearly 2000 accounts of the trading app Robinhood have been hacked to an admission issued by them, downplaying the number as “limited”. The platform itself was not targeted directly.
Personal e-mails of the app users have been compromised and hackers gained access to the accounts through those e-mails.
Robinhood issued a statement:
“We always respond to customers reporting fraudulent or suspicious activity and work as quickly as possible to complete investigations. The security of Robinhood customer accounts is a top priority and something we take very seriously,"
The app also noted that users should enable two-factor authentication on their accounts and that when a customer notifies them of a otential breach on an account they restrict said account, investigate the unauthorized access, log the user out on all devices and request for a password reset.
Further reports, however, also note that some of the breached accounts did have two-factor authentication.
Source
I think it is very concerning that the two-factor authentication were breached as well. How did that happen?


Re: Nearly 2000 Robinhood accounts hacked

2
mlawson71 wrote: Tue Oct 20, 2020 1:10 am Nearly 2000 accounts of the trading app Robinhood have been hacked to an admission issued by them, downplaying the number as “limited”. The platform itself was not targeted directly.
Personal e-mails of the app users have been compromised and hackers gained access to the accounts through those e-mails.
Robinhood issued a statement:
“We always respond to customers reporting fraudulent or suspicious activity and work as quickly as possible to complete investigations. The security of Robinhood customer accounts is a top priority and something we take very seriously,"
The app also noted that users should enable two-factor authentication on their accounts and that when a customer notifies them of a otential breach on an account they restrict said account, investigate the unauthorized access, log the user out on all devices and request for a password reset.
Further reports, however, also note that some of the breached accounts did have two-factor authentication.
Source
I think it is very concerning that the two-factor authentication were breached as well. How did that happen?
I read an article about this a few days ago. A lady said she contacted Robinhood through email (apparently the only way to contact them) while her account was being hacked. She could see the money disappearing. Robinhood replied with a canned response saying they will "investigate" but did nothing and then all her money was gone. Other people had similar stories.

Glad I never used their platform.
Terry


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