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MT4 not working on Mac
Posted: Mon Jan 10, 2022 9:44 pm
by juanlu999
Until Friday I had a Mac computer with the captain and metatrader 4 version 1320 and my trader Admiral. MT4 does not work for me today, it does not update the charts. Can somebody help me?
Thanks
Re: MT4 not working on Mac
Posted: Mon Jan 10, 2022 10:01 pm
by Ogee
juanlu999 wrote: Mon Jan 10, 2022 9:44 pm
Until Friday I had a Mac computer with the captain and metatrader 4 version 1320 and my trader Admiral. MT4 does not work for me today, it does not update the charts. Can somebody help me?
Thanks
Hi, are you getting the data feed from the broker?
File > Open an account - you should see your broker's demo and live feed with a green tick and the ping time.
If it's not there check your connection (bottom right corner of the mt4 platform)
If no data feed or connection check with the broker, the problem may be with them.
Re: MT4 not working on Mac
Posted: Mon Jan 10, 2022 10:25 pm
by ChuChu Rocket
juanlu999 wrote: Mon Jan 10, 2022 9:44 pm
Until Friday I had a Mac computer with the captain and metatrader 4 version 1320 and my trader Admiral. MT4 does not work for me today, it does not update the charts. Can somebody help me?
Thanks
Have you spoken to Admiral Markets support about it? What did they say?
Re: MT4 not working on Mac
Posted: Tue Jan 11, 2022 8:12 am
by juanlu999
If I have the green mark and the ping.
In registration appears ...
Liveupdate: Download of 'metaeditor.exe' failed
LiveUpdate: old version, try to download new one
In Admirals they only told me that the mac is old and would have to have the catalina operating system. But it's strange because everything was fine on Friday and not today.
Re: MT4 not working on Mac
Posted: Tue Jan 11, 2022 7:25 pm
by Ogee
juanlu999 wrote: Tue Jan 11, 2022 8:12 am
If I have the green mark and the ping.
In registration appears ...
Liveupdate: Download of 'metaeditor.exe' failed
LiveUpdate: old version, try to download new one
In Admirals they only told me that the mac is old and would have to have the catalina operating system. But it's strange because everything was fine on Friday and not today.
Maybe need to keep away from updates if using a mac unless they are specifically for mac, try reinstalling the Admiral for mac platform or you can use any mt4 for mac - just need to to specify your own broker's feed from the 'add an account' tab.
Re: MT4 not working on Mac
Posted: Thu Sep 29, 2022 1:31 am
by sebking1986
Was always a bit more difficult to have MT4 on Mac but as of a few days ago, they really made it difficult!