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Disconnecting when I open pages

Posted: Tue Apr 16, 2024 8:11 pm
by ionone
Every day I open a selection of 6 pages that I like the most on FS (from favorites) and every time I get deconnected from doing this

this is not a huge deal just very annoying

even when I select "automatic logging" in the settings

thanks

Jeff

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 8:21 pm
by Jimmy
ionone wrote: Tue Apr 16, 2024 8:11 pm Every day I open a selection of 6 pages that I like the most on FS (from favorites) and every time I get deconnected from doing this

this is not a huge deal just very annoying

even when I select "automatic logging" in the settings

thanks

Jeff
That's not good. When did this start happening? I'll adjust some settings in our security.

Also, which browser do you use? Any VPN or TOR?

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 9:11 pm
by ionone
Jimmy wrote: Tue Apr 16, 2024 8:21 pm That's not good. When did this start happening? I'll adjust some settings in our security.

Also, which browser do you use? Any VPN or TOR?
no VPS no TOR
using Chrome
it's been happening for a while now

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 9:14 pm
by Jimmy
ionone wrote: Tue Apr 16, 2024 9:11 pm no VPS no TOR
using Chrome
it's been happening for a while now
Can you please try opening 6 or more tabs from your bookmarks and see if it does it now? I've made a couple of adjustments.

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 9:36 pm
by ionone
Jimmy wrote: Tue Apr 16, 2024 9:14 pm Can you please try opening 6 or more tabs from your bookmarks and see if it does it now? I've made a couple of adjustments.
it seems to be ok.
but i'll try again tomorrow after some time, i'm not sure it does what I described every time I try to open 6 tabs or if it only happens only once a day

i'll let you know tomorrow if the problem is still resolved :)

thank you so much Jimmy ! you rock!!

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 9:51 pm
by Jimmy
ionone wrote: Tue Apr 16, 2024 9:36 pm it seems to be ok.
but i'll try again tomorrow after some time, i'm not sure it does what I described every time I try to open 6 tabs or if it only happens only once a day

i'll let you know tomorrow if the problem is still resolved :)

thank you so much Jimmy ! you rock!!
Thanks a lot Jeff I'll check in again with you tomorrow have a good night.

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 10:22 pm
by Curioso
Jimmy wrote: Tue Apr 16, 2024 9:51 pm Thanks a lot Jeff I'll check in again with you tomorrow have a good night.
Hello Jimmy,

Today i have same issue, maybe is the cookie or session idle time has been reduced.

Another point, since some days starting to appear ads between posts, but i can block to appear that information, but appear in my case right now a white box.
And starting yesterday to appear a popup to accepted to the cookies and that permissions are need.
ionone wrote: Tue Apr 16, 2024 9:36 pm it seems to be ok.
but i'll try again tomorrow after some time, i'm not sure it does what I described every time I try to open 6 tabs or if it only happens only once a day

i'll let you know tomorrow if the problem is still resolved :)

thank you so much Jimmy ! you rock!!
Hello ionone,

Make sure your browser has not been configured to delete cookies after close browser.

Re: Disconnecting when I open pages

Posted: Tue Apr 16, 2024 10:50 pm
by Jimmy
Curioso wrote: Tue Apr 16, 2024 10:22 pm Hello ionone,

Make sure your browser has not been configured to delete cookies after close browser.
Thanks Curioso, you are our IT guy.

This explains it. I have also been making it a habit for the past 6 months to "purge our sessions table" (which logs all active members out) at least once per day to refresh our "Who is online" statistics.

I'm not going to purge any sessions tomorrow and let's see if this happens again!

Re: Disconnecting when I open pages

Posted: Wed Apr 17, 2024 6:03 am
by Curioso
Hello Jimmy,

Now is more agressive, when i split the page or a few moments after login expires the session.

Re: Disconnecting when I open pages

Posted: Wed Apr 17, 2024 2:12 pm
by Jimmy
Curioso wrote: Wed Apr 17, 2024 6:03 am Hello Jimmy,

Now is more agressive, when i split the page or a few moments after login expires the session.
Yes I see the issue and have tweaked the server and the firewall. Can you check now, is it better?

PS: I have also issued a new Cookie for our site so everyone will need to re-login again.