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Can't open Data folder

Posted: Wed Apr 03, 2019 4:18 am
by dzungsua
Recently my computer crashed,I fixed it but didn't completely reinstalled Windows 7.

Now when I click File>Open Data Folder nothing opens;everything else works even on my MT5 platform but not on MT4 .
The problem probably lies in Windows not in MT4.

Does anybody know why ?

Re: Can't open Data folder

Posted: Wed Apr 03, 2019 4:45 am
by pacois
dzungsua wrote: Wed Apr 03, 2019 4:18 am Recently my computer crashed,I fixed it but didn't completely reinstalled Windows 7.

Now when I click File>Open Data Folder nothing opens;everything else works even on my MT5 platform but not on MT4 .
The problem probably lies in Windows not in MT4.

Does anybody know why ?
mt4 works? Which folder does not open? Indicate me the file path.

Re: Can't open Data folder

Posted: Wed Apr 03, 2019 8:21 am
by dzungsua
My MT4 platform opens normally but when I click File > Open data folder nothing happens ; any idea why ?
It opens when I click File > Open data folder on my MT5 platform but not on MT4.

Re: Can't open Data folder

Posted: Wed Apr 03, 2019 1:50 pm
by FBI
Try to re-install MT4. I had a similar problems last year with one company, I could not open Metaeditor, re-install solved the problem.

Re: Can't open Data folder

Posted: Fri Apr 05, 2019 9:21 pm
by Jimmy
dzungsua wrote: Wed Apr 03, 2019 4:18 am Recently my computer crashed,I fixed it but didn't completely reinstalled Windows 7.

Now when I click File>Open Data Folder nothing opens;everything else works even on my MT5 platform but not on MT4 .
The problem probably lies in Windows not in MT4.

Does anybody know why ?
How did you go mate? Did you manage to fix it by re-installing MT4?

Re: Can't open Data folder

Posted: Sat Apr 06, 2019 4:26 am
by dzungsua
I uninstalled MT4 then reinstalled it but it did not fix the problem, I suspected something was wrong with my Windows so I used
a software to repair my Windows called" Repair Professional (All in one) v4.4.6 Portable" and the problem was gone. I think it is
a very good software;I strongly recommend it.

Re: Can't open Data folder

Posted: Sat Apr 06, 2019 4:21 pm
by Jimmy
dzungsua wrote: Sat Apr 06, 2019 4:26 am I uninstalled MT4 then reinstalled it but it did not fix the problem, I suspected something was wrong with my Windows so I used
a software to repair my Windows called" Repair Professional (All in one) v4.4.6 Portable" and the problem was gone. I think it is
a very good software;I strongly recommend it.
Thanks for getting back to us. I'm glad you've sorted it out :thumbup: